Customer Service Representative – Part-Time
Color Street is the new direct-to-consumer sales division of Innovative Cosmetic Concepts.
Color Street is seeking a responsible individual for a part-time customer service position. Reliability, a positive attitude, and punctuality are vitally important. Candidates must also possess strong interpersonal skills, the ability to learn CRM software, and proficient typing skills.
- Handle customer inquiries by phone and email
- Process orders, forms, applications, and requests
- Direct requests and unresolved issues to the designated resources
- Manage customer accounts
- Keep records of and follow up on customer interactions/transactions
- Record details of inquiries, comments, complaints, and actions taken
- Communicate and coordinate with internal departments
- Excellent verbal and written communication skills
- Strong problem solving and analytical skills
- Strong attention to detail, accuracy, and follow-through
- Prior customer service experience is a plus
- Prior telephone experience is a plus
- Prior experience in direct sales / party plan sales a plus
Job Type: Part-time
Please submit your resume to email@example.com.